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What It Means For Brands To Be Customer Centric In 2018

Do you run an ad-blocker? Do you consciously scroll past advertisement on social?

Consumer-behavior has changed with our advertisement culture and technology. Audiences have become heavily polarized. It’s no longer between benign indifference and brand-loyalty. It’s between love and hate.

Social has bred a generation of binary-thinking.

And the only way to survive in the future is to become customer centric.

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